UX designer for fintech startups.
Fintech UX is the hardest UX. You're designing for compliance, security, and trust while making something complex feel easy. I've shipped crypto wallets (Enrichplay), run user tests with first-time financial-product users, and worked with founders to make regulators happy without making users miserable.
From KYC to transaction confirmations to security UX — I bring patterns from real fintech shipping experience, not generic SaaS templates dressed up with dollar signs.
The hard problems.
Layer them — surface what the regulator requires at the decision point, defer everything else to a "Learn more" sheet. KYC disclosures, fee breakdowns, terms — they all have a "the user needs to see this NOW" version and a "the regulator needs us to have shown this" version. I design both.
Progressive disclosure of risk. A $20 transfer doesn't need the same confirmation friction as a $2,000 transfer. Most fintech apps treat all transactions the same — I tier them by stake. Higher-risk = more friction. Lower-risk = streamlined.
No-jargon flows tested with real first-timers. From Enrichplay (crypto): we ran 14 first-time-crypto user tests and rebuilt onboarding 3 times to remove jargon. The result: completion went from 34% (first attempt) to 96% (final). The pattern applies beyond crypto.
Error states get the same design love as the happy path. Failed payments, insufficient funds, expired sessions, blocked transactions — all designed with clear copy, recovery paths, and zero finger-pointing language. Half my fintech work happens in error and edge-case screens.
I loop in your compliance / legal team in week 2 (not week 6) to review the flows before pixel polish. Catching a disclosure issue at wireframe stage saves weeks vs. catching it post-handoff.
Fintech-specific deliverables.
ID upload, selfie verification, address proof, deferred steps, error recovery.
Send, receive, swap, recurring — every state, every confirmation tier.
Account overviews, transaction history, balances, charts, filters.
Insufficient funds, blocked, expired, network failure, recovery paths.
2FA setup, biometric prompts, session timeouts, suspicious-activity flows.
Disclosure placement + plain-language rewrites for your legal team to bless.
Working on a fintech project?
Free 30-min call. I'll ask about your compliance constraints, target users, and timeline — and tell you honestly if I'm the right fit. If not, I'll refer you to someone better.